No Apologies at the Lofts at Rio Salado

After the discovery that the neighbors upstairs actually did have wood floors and that we were not crazy all these months the Lofts at Rio Salado management told me they would get back to me.  This time it was another employee not Andrew so my chances were greater that I really would hear something back this time.

I did hear back same day.  They said they offered to install carpet in the neighbors apartment but the he refused.  I mean duh of course he did.  I would have too.  Thats not right you rent me a wood floor apartment and now I have to endure all this drama and you want to replace it with carpet?  Seriously?  Now thats crazy! 

Since he refused they told me that I can move to another apartment in the complex at my expense or that I would be let out of my lease with no penalty.  I thought about that for a bit and even entertained the possibility and walked over to The W6 to check them out.  After thinking about it for a day I figured that it would cost them money to move me from one place to another because they would have to clean my place take it off the market etc so basically it would end up costing both of us.  I didnt make any mistakes so I cant imagine why I would have to pay for their mistakes.  I made a proposal to reduce my rent by half for the remaining 4 months.  I thought half was a good starting place and it sounded reasonable to me based on how much it might cost them/me etc.  I was told that management would have to call their management and get back to me. 

The next day I get a very cold phone call from Andrew at the Lofts.  He says I understand you were given two options 1 to move and 2 to be let out of your lease and that you asked for a discount on your rent.  I said yes.  He said well my manager and I are both in agreement that there will be no discount to your rent but you can exercise those two other options.  I felt myself instantly come to a boil.  I wanted to rip his face off but, instead I just hung up on him.  I could tell that I would get nowhere and that this guy is just a waste of space. 

Now that Andrew has pissed off both my husband and I we decided to get a little more serious about W6 and possibly leave.  Thats a whole other story what happened there which I might talk about in a future post but we decided why should we leave?  We were there first and for months before the upstairs asshole came along.  We were not the idiots that installed a wood floor above.  We are not the cause of all these noise complaints.  Why is the asshole being favored and not warned or asked to shut his face up?  Why should we be out even $1 or inconvenienced in any way? 

So now I am so pissed I cant see straight.  Mostly because of the attitude I got and the lack of apology from anyone.  Its almost like oh well they have wood floors so now you have to deal with this drama and we are out see ya!!!!  I ended up calling them again complaining about the noise and got someone new on the phone.  I told her all about what an ass munch Andrew was and how pissed off I was that he didnt even have the decency to apologize.  I mean 1 for calling me crazy, there was no wood floor, and I couldnt possibly hear all the things I am complaining about for months.  I should have heard some kind of an I am sorry come out of his stupid face but no I hear nothing like that so I told the new person I am going to make a blog about this B. S. and I am going to put it all out there.  I told her in fact all I am going to do is just tell the truth.  Its incredibly stupid of them not to offer me some kind of concession or counter my offer in anyway because it would cost them a lot more in lost business with an unhappy customer writing a blog than it would to shut me up by discounting my rent.  I told Andrew the exact same thing but Andrew is a piece of shit employee that doesnt care about his bottom line because he gets a paycheck.  What a piece of work that idiot is. 

The next morning after my rant to the girl in the office about the idiot that had no apology and how I was going to start a blog guess who shows up at my door unannounced.  Andrew and he was there to offer an apology.  OK so now you really woke up the beast in me first thing in the a.m. you are at my door with some bullshit apology a day late and a dollar short for what??  Nothing really just to try and be professional I guess?  That was it too he only wanted to apologize because the girl told him how pissed I was that he hadnt and that I would be publishing a blog about the whole drama.  It was lame and I told him dont show up here and inconvenience us any further with your inability to do your job properly.  Its too late I already published the blog dumb ass.